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FAQ

Frequently Asked Questions

About Living Wisdom Apothecary

What is Living Wisdom Apothecary?

Living Wisdom Apothecary is a holistic wellness brand specializing in handcrafted herbal remedies and natural products. Each blend is inspired by the wisdom of plants and crafted by hand with love and prayerful intent. Our name reflects our commitment to honoring the living wisdom inherent in medicinal plants and traditional herbal practices.

What makes your products different from other herbal brands?

Our products are rooted in traditional herbalism and crafted in small batches to ensure quality and potency. We prioritize:

  • Handcrafted Quality: Each product is made by hand with intentional care and attention to detail
  • Natural Ingredients: We use organic or wildcrafted herbs whenever possible
  • Plant Wisdom: Our formulations honor time-tested herbal traditions while incorporating modern understanding
  • Healing Intent: Every product is created with prayerful intention for healing and wellness

Do you have a physical location?

Not currently, but you might see us at local events in Southern Utah.

Product Information

What types of services & products do you offer?

We offer a range of services and products including:

  • Astrology readings
  • Essential oil blends
  • Medical Astrology Consultations
  • Herbal Infused Oils

We will continue to add more products and services in the near future. Stay tuned!

Are your herbs/oils organic?

We prioritize using certified organic herbs whenever possible. When organic certification is not available, we source wildcrafted or cultivated herbs grown without chemicals. 

What does "wildcrafted" mean?

Wildcrafted herbs are harvested by hand from their natural habitat where medicinal plants grow naturally, rather than being cultivated on farms. We are committed to supporting ethical wildcrafting methods that respect plant populations and ecosystems.

Do you use any endangered or threatened herbs?

We take conservation seriously. If we carry any herbs that are considered at-risk (such as Goldenseal, American Ginseng, or Osha Root), they are sourced only from organic or ethically wildcrafted suppliers. We encourage mindful use of these herbs and recommend suitable alternatives whenever appropriate.

Can I use herbal products if I'm on prescription medication?

We don't carry ingestible products at this time, but may in the future. However, its good to know herbs and essential oils can interact with prescription medications, sometimes significantly. Common interactions include:

  • Blood thinners (warfarin): Can interact with ginkgo, garlic, ginger, and many other herbs. There are many other essential oils such as clove, wintergreen or cinnamon (bark or leaf) that interact with blood thinners.
  • Blood pressure medications: May interact with licorice, ginseng
  • Antidepressants: St. John's Wort is known to interact with many medications
  • Diabetes medications: Some herbs affect blood sugar levels

Always consult with your healthcare provider before adding herbal supplements to your routine if you take prescription medications. We recommend bringing a list of all herbs and oil blends to your medical appointments.

Are herbal products safe during pregnancy and breastfeeding?

Do not use herbal products and essential oils during pregnancy or while breastfeeding without consulting your healthcare provider. 

We are happy to discuss which products may be appropriate for your situation during a consultation.

Can children use your products?

  • General guideline: Some essential oils can be too potent for children under 8, our herbal infused oils are less potent and therefore safer.
  • Always consult with a healthcare provider before using herbal products or essential oils on children

How should I store my herbal products?

General Storage Guidelines:

  • Store in a cool, dry, dark place away from direct sunlight
  • Keep away from heat sources (not above the stove or in humid bathrooms)
  • Use airtight containers, preferably glass
  • Keep out of reach of children and pets

Specific Products:

  • Dried herbs: Glass jars in a pantry; shelf life 1-2 years for leaves, 2-3 years for roots/bark
  • Herbal oils and salves: Cool, dark place; shelf life 1 to 2 years depending on the oil used.
  • Herbal teas: Airtight container away from light; use within 1-2 years

How long do your products last? Do they expire?

Yes, herbal products have varying shelf lives:

  • Dried herbs: 1-3 years depending on the plant part
  • Powdered herbs: 6-12 months
  • Salves and balms: 1 to 2 years

Check individual product labels for specific expiration dates. If a product looks, smells, or appears off in any way, discard it.

Consultations & Custom Formulations

Do you offer consultations?

Yes! We offer personalized consultations to help you address your specific health concerns and goals. During a consultation, we will:

  • Discuss your health history and current concerns
  • Review your lifestyle, diet, and wellness goals
  • Offer herb recommendations tailored to your needs
  • Provide guidance on dosing, timing, and usage
  • Offer follow-up support as needed

Contact us to schedule a consultation.

Can you create custom oil blends for me?

Yes! After a consultation, we can create custom blends designed specifically for your individual needs. Custom blends allow us to:

  • Address your unique health concerns
  • Account for any sensitivities or preferences
  • Combine infused herbal oils and essential oils for a more powerful, holistic blend
  • Address emotional/energetic and physical imbalances 

Note: Custom formulations are only available after completing a consultation to ensure safety and appropriateness.

Important: We do not diagnose, treat, or cure diseases. Our products and consultations are designed to support overall wellness and work alongside, not replace, conventional medical care.

Ordering & Shipping

How do I place an order?

You can place orders through our website by:

  1. Browsing our product catalog
  2. Adding items to your cart
  3. Proceeding to checkout
  4. Entering shipping and payment information
  5. Reviewing and confirming your order

You'll receive an order confirmation email once your purchase is complete.

What payment methods do you accept?

We accept the following payment methods:

  • Visa, Mastercard, American Express, and Discover
  • PayPal
  • Other secure payment options at checkout

All transactions are processed through secure, encrypted payment systems to protect your information.

How long will it take to receive my order?

Processing Time: Most orders are processed and shipped within 1-3 business days. Custom formulations may take 1-2 weeks after your consultation.

Shipping Time: Once shipped, delivery typically takes 2-8 business days depending on your location and the shipping method selected.

Please Note:

  • Orders are not processed on weekends or holidays
  • During high-volume periods, processing may take a few extra days
  • You'll receive a tracking number via email when your order ships

Do you offer free shipping?

We offer free standard shipping within the United States on orders over a minimum amount. Please check our website for current shipping promotions and thresholds.

Do you ship internationally?

Not currently, but we plan to do so in the future. Please check back on our website or contact us directly for information about when international shipping may become available.

What is your return policy?

We want you to be completely satisfied with your purchase, but we understand that issues may arise. See our Shipping & Returns Policy for more details.

Health & Safety Information

Are your products FDA approved?

The FDA does not evaluate oil blends for safety or effectiveness before they reach the market. However, we follow FDA guidelines for:

  • Good Manufacturing Practices (GMP)
  • Proper labeling requirements
  • Safe ingredient usage
  • Truthful marketing (we do not make disease claims)

Can herbal products cause side effects?

While generally gentle, herbal products can cause side effects in some people, including:

  • Allergic reactions
  • Digestive upset
  • Interactions with medications
  • Sensitivity reactions

Start with lower amounts to assess your body's response. Discontinue use and consult a healthcare provider if you experience adverse reactions.

What should I do if I have an allergic reaction?

If you experience signs of an allergic reaction (rash, itching, swelling, difficulty breathing), discontinue use immediately and seek medical attention if symptoms are severe. Always review ingredient lists if you have known plant allergies.

Do you test your products for contaminants?

We source our herbs and essential oils from reputable suppliers who follow strict quality control standards. Quality testing may include:

  • Testing for heavy metals
  • Pesticide screening
  • Microbial testing
  • Identity verification

We prioritize working with suppliers who provide certificates of analysis and follow organic farming practices.

 

Contact & Support

How can I contact you with questions?

We're here to help! You can reach us through:

Facebook: Living Wisdom Apothecary
Instagram: @livingwisdomapothecary

Our typical response time is 1-2 business days.

Do you offer educational resources?

Yes! We believe in empowering our community with herbal knowledge. Check our website for:

  • Blog articles about herbs and wellness
  • Product usage guides
  • Seasonal wellness tips
  • Newsletter with herbal wisdom
  • And more!

Can I schedule a phone or video consultation?

Yes! We offer consultations via phone or video call for your convenience. This allows us to work with clients regardless of location. Contact us to schedule your consultation.

Do you offer workshops or classes?

Please check our website or contact us for information about upcoming workshops, classes, or educational events.

Disclaimer

The information provided on this website and in our products is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Herbal products are dietary supplements and have not been evaluated by the Food and Drug Administration. Always consult with a qualified healthcare provider before using herbal products, especially if you are pregnant, nursing, taking medications, or have a medical condition. Individual results may vary.

Still have questions? We're here to help! Visit our Contact Us page for information on how to reach out, and we'll be happy to assist you on your wellness journey.