Terms & Conditions

Effective Date: September 1, 2025
Last Updated: October 29, 2025

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Welcome to Living Wisdom Apothecary

Thank you for choosing Living Wisdom Apothecary for your herbal wellness journey. These Terms and Conditions ("Terms") govern your use of our website and purchase of our products and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

We've written these terms in plain language because transparency and clarity are part of our commitment to conscious business practices.

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1. About Our Agreement

Who We Are

Living Wisdom Apothecary is a wellness business specializing in handcrafted herbal products, astrological consultations, and educational resources. We're committed to quality, integrity, and supporting your natural wellness journey.

Business Information:

• Business Name: Living Wisdom Apothecary LLC
• Owners: Aleisha and Rory Christensen
• Address: PO Box 219, Hurricane, UT 84737
• Contact: info@livingwisdomapothecary.com

Who These Terms Apply To

These Terms apply to:

• Anyone who visits our website
• Anyone who purchases our products
• Anyone who uses our services

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business or legal requirements. When we do:

• We'll post the updated Terms on our website
• The "Last Updated" date will reflect the changes
• Continued use of our website or services means you accept the updated Terms

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2. Using Our Website

What You Can Do

You're welcome to:

• Browse our products and educational content
• Make purchases for personal or professional use
• Share our content with proper attribution
• Contact us with questions or feedback

What We Ask You Not to Do

Please don't:

• Use our website for any illegal or unauthorized purpose
• Copy, reproduce, or distribute our content without permission
• Attempt to access restricted areas of our website
• Interfere with the website's security or functionality
• Use automated systems (bots, scrapers) to access our website

Account Information

If you create an account with us:

• You're responsible for keeping your login information secure
• You must provide accurate and current information
• You're responsible for all activity under your account
• Please notify us immediately of any unauthorized use

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3. Our Products & Services

Product Information

We strive to provide accurate descriptions of our herbal products, including:

• Ingredients and their sources (organic, wildcrafted, etc.)
• Suggested use and dosing information
• Storage and handling instructions
• Any relevant safety information

However, please note:

• Colors may vary slightly from photos due to natural variations in herbs
• Product availability may change based on seasonal harvests
• We reserve the right to modify formulations for quality or safety reasons

Educational Content & Astrological Services

Our website includes educational information about herbs, astrology, and wellness practices:

• This information is for educational purposes only
• It's not intended to diagnose, treat, cure, or prevent any disease
• Astrological consultations are for guidance and self-discovery, not medical advice
• Always consult with qualified healthcare providers for medical advice
• We encourage you to do your own research and listen to your body's wisdom

Custom Products & Consultations

For custom blends and consultation services:

• These are created specifically for you based on our consultation
• Custom products are non-returnable due to their personalized nature
• Consultation fees are non-refundable once the service is provided
• We'll work with you to ensure you're satisfied with custom formulations
• Birth chart information is optional—we never pressure clients to share personal data

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4. Ordering & Payment

Placing Orders

When you place an order:

• You're making an offer to purchase our products
• We may accept or decline your order at our discretion
• Order confirmation doesn't guarantee product availability
• We'll notify you if we cannot fulfill your order

Pricing & Payment

1. All prices are in US dollars unless otherwise specified.
2. Prices may change without notice, but they won't affect confirmed orders.
3. Payment must be received before we ship your order.
4. We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods.
5. Sales taxes will be added where required by law.

Order Changes & Cancellations

Before shipping: Contact us immediately to request changes or cancellations

After shipping: Changes cannot be made, but our return policy applies

Custom orders: Cannot be cancelled once production begins

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5. Shipping & Delivery

Our Shipping Commitment

We're committed to getting your herbal allies to you safely and promptly:

• Standard orders are processed within 1-3 business days
• Custom orders take 3-5 business days after consultation
• Shipping timeframes vary by method and destination
• You'll receive tracking information when your order ships

Delivery Responsibility

Risk of loss: Passes to you when we deliver to the shipping carrier

Delivery address: You're responsible for providing accurate shipping information

Receiving packages: We recommend being available to receive temperature-sensitive items

For complete shipping information, please see our Shipping & Returns Policy.

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6. Returns & Refunds

Our Return Policy

We want you to love your Living Wisdom experience:

Unopened products: May be returned within 30 days

Custom blends: Are non-returnable for safety and hygiene reasons

Opened products: Cannot be accepted back for the safety of our community

Refund Processing

Refunds are processed within 3-5 business days of receiving your return

Refunds are issued to your original payment method

Original shipping costs are non-refundable (unless we made an error)

For complete return information, please see our Shipping & Returns Policy.

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7. Health & Safety Disclaimers

Important Health Information

Not Medical Advice:

• Our products and information are not intended to diagnose, treat, cure, or prevent any disease.
• Herbal products are for overall wellness, not medicines.
• Astrological consultations are for guidance and self-discovery, not medical diagnosis.
• Always consult with qualified healthcare providers before using herbal products.
• This is especially important if you're pregnant, nursing, taking medications, or have health conditions.

Product Safety:

• Essential oil blends are for topical use only—never ingest.
• We use therapeutic dilutions (typically 2% in jojoba oil).
• Start with smaller amounts and observe how your body responds.
• Discontinue use if you experience adverse reactions.
• Keep products away from children and pets.
• Follow storage and usage instructions.

Your Responsibility:

1. You're responsible for researching herbs and their effects.
2. You assume all risks associated with using our products.
3. Listen to your body and seek professional help when needed.
4. Inform your healthcare providers about any herbal products you're using.

FDA Statement

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

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8. Intellectual Property

Our Content

All content on our website is owned by Living Wisdom Apothecary or used with permission:

Text, images, and graphics: Protected by copyright

Trademarks: "Living Wisdom Apothecary" and our logos are our trademarks

Recipes and formulations: Are our proprietary creations

Astrological insights and content: Are our original work

Using Our Content

You may:

• Share links to our website and social media
• Quote small portions with proper attribution
• Use information for personal, non-commercial purposes

You may not:

• Copy entire articles or large portions without permission
• Use our content for commercial purposes without licensing
• Remove copyright or attribution information
• Use our formulations for commercial purposes without prior written consent

Your Content

If you submit content to us (reviews, photos, testimonials):

• You grant us permission to use this content in our marketing
• You confirm that you own the rights to the content you're sharing
• We may edit content for length, clarity, or appropriateness

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9. Limitation of Liability

What We're Responsible For

We're committed to providing quality products and service:

• We'll replace defective products or provide refunds
• We'll respond to your questions and concerns promptly
• We'll honor our return and shipping policies

Limitation of Our Liability

To the maximum extent permitted by law under Utah state law:

1. Our liability is limited to the amount you paid for the specific product
2. We're not liable for indirect, incidental, or consequential damages
3. We're not responsible for how you use our products or information
4. We're not liable for adverse reactions or health outcomes

Your Assumption of Risk

By using our products, you acknowledge that:

• Herbal products carry inherent risks
• Individual responses to herbs vary
• You're responsible for using products safely and appropriately
• You'll seek professional medical help when needed

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10. Privacy & Data Protection

Your Privacy Matters

We respect your privacy and are committed to protecting your personal information:

• We collect only the information necessary to serve you
• We don't sell or share your information with third parties for marketing
• We use secure systems to protect your data
• Birth chart information is optional and kept confidential
• You have rights regarding your personal information

For complete information about how we handle your data, please see our Privacy Policy.

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11. Communication & Marketing

Email Communications

When you purchase from us or sign up for our newsletter:

• We may send order confirmations, shipping updates, and customer service messages
• We may send educational content and promotional offers
• You can unsubscribe from marketing emails at any time
• We'll always honor your communication preferences

Reviews & Testimonials

We love hearing about your experiences:

• We may request reviews or feedback
• We may feature customer testimonials (with permission)
• We'll never pressure you to leave positive reviews
• Honest feedback helps us improve and helps other customers

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12. Dispute Resolution

We're Here to Help

If you have concerns or disputes:

Contact us first: Email info@livingwisdomapothecary.com with your concern

We'll work with you: Most issues can be resolved through direct communication

We value fairness: We want to find solutions that work for everyone

Governing Law

These Terms are governed by the laws of Utah without regard to conflict of law principles.

Dispute Resolution Process

If we cannot resolve a dispute through direct communication:

• Disputes will be resolved through binding arbitration in Utah
• You waive the right to participate in class action lawsuits
• This doesn't affect your rights under consumer protection laws

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13. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between us.

Severability

If any part of these Terms is found to be invalid, the rest of the Terms remain in effect.

No Waiver

Our failure to enforce any provision doesn't waive our right to enforce it later.

Force Majeure

We're not liable for delays or failures due to circumstances beyond our control (natural disasters, pandemics, supply chain disruptions, etc.).

Assignment

We may assign these Terms to another party. You may not assign your rights under these Terms without our permission.

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14. Age Requirements

Minimum Age

You must be at least 18 years old to:

• Make purchases from our website
• Create an account
• Enter into these Terms

Parents & Guardians

If you're purchasing products for a minor:

• You accept full responsibility for their safe use
• You confirm you have authority to make decisions for the minor
• You'll supervise the minor's use of our products

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15. Contact Information

Questions About These Terms?

If you have questions about these Terms and Conditions:

Email: info@livingwisdomapothecary.com
Response Time: We'll respond within 24-48 hours on business days

Mailing Address:
Living Wisdom Apothecary
PO Box 219
Hurricane, UT 84737

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A Personal Note

These Terms might seem formal, but they exist to protect both you and our small business so we can continue providing quality herbal products, astrological guidance, and education. We believe in treating our customers as we would want to be treated—with respect, honesty, and care.

If you ever have questions or concerns, please reach out to us directly. We're real people who care about your wellness journey and want to support you in any way we can.

Thank you for being part of the Living Wisdom community. We're honored to walk alongside you on your path to natural wellness.

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By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Living Wisdom Apothecary
Honoring the Living Wisdom of Plants

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We reserve the right to update these Terms at any time. Please check this page periodically for changes.